General Enquiries
What is NipeX?
NipeX means Nigerian Petroleum Exchange. It is an online platform comprising the Joint Qualification System (JQS) and the e-Marketplace. It was established to improve contracting processes in Nigeria’s oil and gas industry.
What is the e-Marketplace?
The NipeX e-Marketplace is a collaborative bidding environment that facilitates contract processing between operators, buyers and NNPC. Tender activities progress on the platform from the opportunity stage through the commercial stage.
Tender Opportunities
Must a tender advert include a NipeX number and NJQS product or service codes?
Yes. Every advert must include a NipeX tender number, except EPIC tenders, and the relevant NJQS product or service categories and codes.
Do operators pay separately to publish tender adverts on the NipeX portal?
No. Operators pay annual NipeX fees, which cover publication of tender adverts.
How long does it take to receive a Technical ITT after an advert closes?
The timing is determined by NNPC-NUIMS and the relevant operator. Suppliers should check their NipeX inbox regularly after an advert closes.
Login and Password Support
How do I resolve a User ID or password problem in the NipeX e-Marketplace?
If you cannot log in or have forgotten your password, contact NipeX Customer Support at customersupport@nipex.com.ng or call 08032850332.
Why does the portal not log me off when I select Log Off?
A browser pop-up blocker may prevent the logout window from completing. Allow pop-ups for the NipeX portal, then try logging off again.
What should I do when the portal says my password has expired?
NipeX passwords expire periodically and may also require a change after a password reset. Enter the current password in the old-password field, then create a new password that complies with the password rules displayed by the portal.
Why are my User ID and password rejected when I try to access the NJQS questionnaire?
Make sure you are using the correct NJQS or VMS portal rather than the e-Marketplace login. Open the NipeX VMS Portal from the Login menu and enter the credentials for your company account.
Still Need Help?
Contact NipeX Customer Support at customersupport@nipex.com.ng or call 08032850332. You can also submit a request through the Service Desk contact form.